Pre-order notice

Some items may be available for pre-order ahead of fulfilment. Orders placed through our store can begin shipping in October 2026. Estimated dates are provided at checkout and on the product page where applicable.

The Level Up Wrap launched through Kickstarter, where the response from our community was incredible. To honor the delivery timeline originally set for our Kickstarter backers, and because of the strong demand from that launch, our first production run is scheduled with shipping estimated to begin in October 2026.

We believe in being fully transparent with our customers about timing. You'll receive a tracking link by email as soon as your order is on its way. We're grateful for your patience and excited to get your wrap to you. If you have any questions about timing, reach out anytime at chat@coquimiofficial.com.

Where we ship

We ship worldwide, including to the United States, Canada, the United Kingdom, Europe, Australia, and most other countries. Available destinations and rates are shown at checkout based on your address.

Order processing

Orders are processed within 3–5 business days. Orders placed on weekends or holidays are processed the next business day. You’ll receive a confirmation email when your order is placed, and a separate email with tracking once it ships.

Shipping rates

Shipping is calculated at checkout based on your destination:

•       United States: USD $19.99 

•       Canada: USD $14.99

•       United Kingdom: USD $34.99

•       Europe: USD $34.99

•       Australia: USD $39.99

•       Rest of World:  USD $49.99

Delivery times

Estimated delivery times after dispatch (these are estimates, not guarantees):

•       United States & Canada: 3–10 business days

•       United Kingdom: 7–21 business days

•       Europe & International: 10–30 business days

Delivery times may vary due to carrier delays, customs processing, or events outside our control.

Customs, duties, and taxes (international orders)

For orders shipped outside the country of origin, you may be responsible for import duties, taxes, VAT, or customs fees charged by your local authorities. These charges are not included in the product price or shipping cost at checkout and are the responsibility of the customer. Please check with your local customs office for more information before ordering.

Tracking your order

Once your order ships, you’ll receive a tracking link by email. If you don’t receive tracking information within a reasonable time, please contact us at chat@coquimiofficial.com.

Lost, delayed, or damaged shipments

If your order is delayed, lost in transit, or arrives damaged, please contact us at chat@coquimiofficial.com so we can help resolve the issue. For damaged or defective items, see our Return & Refund Policy.

Incorrect address

Please make sure your shipping address is correct at checkout. We’re not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error, contact us as soon as possible and we’ll do our best to help before the order ships.

Contact

Questions about shipping? Email us at chat@coquimiofficial.com.

Last updated: 14/07/2026